Switch to Locara.
How to know when it is time for a change
Most property owners do not change management on a whim. Persistent frustrations usually lead to that decision.
These are some of the reasons investors start considering a change:
Consistently poor communication
Waiting too long for replies, receiving vague updates, or always having to follow up for information can leave you feeling overlooked.
Frequent staff changes
Explaining your property history and preferences to a new manager every few months can make it difficult to feel truly supported.
Managers with too many properties
When one person is responsible for a very large portfolio, your property may not receive the attention it deserves.
Delays or neglect with maintenance
Slow repair follow-up can allow smaller issues to develop, while missed or incomplete inspections can make emerging problems harder to identify.
Routine inspections that lack detail
Reports with limited detail or imagery, missed maintenance issues or weak condition records can leave you without a clear picture of the property.
Poor handling of rental arrears
When arrears are not followed up promptly, the amount outstanding can grow and the available response time can narrow.
Little forward planning
Rent reviews, lease expiries, maintenance and improvements are easier to manage when they are considered before a decision becomes urgent.
Property management treated as a pathway, not a specialty
Where property management is treated as a temporary role or a pathway into sales, continuity and accumulated property knowledge can be harder to maintain. Locara is management-only, so property management remains the focus rather than a step toward another department.
Find out how your property management could be better
If you are unsure whether the issues you are experiencing are simply part of property management or signs that something could be handled better, we can take a look at your current arrangement with you.
Tell us what has been happening and what you would like to improve. We can review the information available, give you a straightforward view and explain how Locara would approach the property.
Call us or use the button below to request a call back.
The transfer process in simple terms
- 1
You tell us that you would like to move your property to Locara. We review your current management appointment, confirm the applicable notice requirements and help prepare and coordinate the notice to your existing agency.
- 2
We coordinate with your previous agency to collect the records and information needed for the handover, including leases, bond records, inspection reports, keys, certificates and tenant contact details. We review what is received and follow up on any gaps that require attention.
- 3
We contact your tenant directly to introduce ourselves and provide clear instructions about the change in management and any new payment or contact details, making the process straightforward for them.
- 4
We review the available property and compliance records, identify any gaps or upcoming requirements and arrange further checks or specialist advice where needed.
- 5
Once the handover is finalised, Locara takes over management of the existing tenancy. The tenancy continues under its existing agreement, with the tenant given Locara's contact details and updated rent payment information where required.
We manage the agency communication
In most cases, Locara can coordinate the notice, handover and correspondence with your current agency. If anything requires your direct involvement or approval, we will let you know.
Coordinated payment handover
We coordinate updated rent payment information with the tenant and work with the outgoing agency on the transfer and reconciliation of funds and records relevant to the handover.
Smooth tenant transition
We introduce Locara to the tenant, explain what is changing and provide the contact and payment information they need. The aim is to keep the transition clear and minimise unnecessary disruption.